AI-powered WhatsApp agents for your business — AI WhatsApp agents — Start Now
ConvoAI learns from your content and conversations, intelligently routes every message, deploys 14 specialized expert departments, and syncs everything in real-time — all on WhatsApp.
Plug in your WhatsApp Business number through Meta's official Cloud API. A guided wizard handles everything. No dev team required, no third party hacks, no risk of bans. You go from signup to live AI conversations faster than your competitors can write a job posting for a support agent.
Drop PDFs, DOCX, TXT, URLs
Knowledge Search
"Do you ship to Canada?" → Retrieved 2 chunks from shipping_policy.docx with 94% relevance
Drop in your PDFs, FAQs, and website URLs. Before every single reply, the AI pulls the most relevant context using semantic vector search with intelligent re ranking. The result: 94% relevance accuracy, answers grounded in YOUR data, and zero made up nonsense. Your competitors are still copy pasting from a Google Doc.
Marco B.
Score: 42
Aisha K.
Score: 38
Sofia M.
Score: 78
James O.
Score: 91 🔥
Every conversation is analyzed in real time. The AI extracts intent, budget signals, and urgency to score each lead from 0 to 100. Hot leads move through your pipeline automatically. Your sales team only sees prospects ready to close. Everyone else is nurtured by AI until they are.
Customers pick a time, get instant confirmation, and receive automated reminders. All inside WhatsApp. No back and forth emails. No calendar links. No no shows. Your AI books meetings at 2 AM on a Sunday while you're on the couch. Every slot fills itself.
Recent orders via WhatsApp
Order #4821 · Sofia M.
Leather Tote · $189
Order #4819 · James O.
Canvas Sneakers · $124
Product Catalog
47 items
12 sales/wk
AI upsell
Connect Shopify and your entire product catalog becomes the AI's sales playbook. It recommends products, answers order questions, sends tracking updates, handles returns, and recovers abandoned carts. All inside WhatsApp. Stores using ConvoAI see 12+ sales per week driven entirely by AI conversations.
Build visual conversation funnels with branching logic that guide customers from "just browsing" to "take my money." Qualification flows, onboarding sequences, purchase paths. Each step adapts based on their responses. 68% completion rate on average. That's not a funnel, that's a machine.
234
Entered
68%
Completed
41
Converted
2,847
Conversations (30d)
96.2%
AI resolution rate
1.4s
Avg. response time
4.8 ★
Avg. CSAT score
Conversations this month
Every conversation, every token, every outcome tracked in real time. See your AI resolution rate, average response time, CSAT scores, and lead conversion metrics in one dashboard. You will know exactly where revenue comes from and where to double down.
No unofficial hacks, no grey-market numbers. ConvoAI connects directly to Meta's WhatsApp Cloud API for enterprise-grade reliability. Rich message templates, interactive buttons, list menus, media messages, and real-time delivery receipts — all native. Your business gets the green checkmark credibility customers trust.
Welcome Message
Quick reply buttons · Auto-greeting
Order Confirmation
Media template · Image + CTA button
Appointment Reminder
List menu · Reschedule / Confirm / Cancel
Product Catalog
Multi-product message · Browse & add to cart
Re-engagement Campaign
Broadcast · 2,400 sent · 89% open rate
Layer 1: Instant Checks
Layer 2: Knowledge Verification
Most AI tools hallucinate and pray you don't notice. ConvoAI's multi layered validation system extracts every factual claim from every reply (prices, hours, policies, contacts, locations) and individually verifies each one against your knowledge base. Below 50% grounding score? The message gets blocked and escalated to a human. Your brand reputation stays bulletproof.
A complete REST API with OpenAPI 3.1 spec, HMAC SHA256 signed webhooks, plan based rate limiting, and SDKs for Python, Node.js, PHP, and Go. Integrate ConvoAI into any stack in your infrastructure. Every endpoint documented. Every webhook verifiable. This is the API your engineering team actually wants to work with.
// Send a message via API
POST /api/v1/messages/send/
{
"to": "+1234567890",
"message": "Hello!"
}
Each of these capabilities would be a standalone product elsewhere. They're all included in ConvoAI.
Customers send photos, voice notes, videos, and documents. The AI understands all of them. GPT 4o vision analyzes images, Whisper transcribes voice notes, and every piece of context flows into the reply. Your AI sees and hears what your team used to handle manually.
Your AI detects buying signals, crushes objections, suggests upsells and cross sells, creates natural urgency, and follows up on abandoned leads automatically. Configurable per agent. This is the sales rep that never takes a day off and never forgets to follow up.
Run controlled experiments with different AI personas and prompt strategies. Split traffic, compare resolution rates, CSAT, and conversion. The winning variant ships automatically. Stop guessing which prompt works. Let the data decide and watch performance climb.
Stop waiting for customers to come to you. 9 built in trigger types fire automated follow ups based on lead score drops, abandoned quotes, post service rebooking windows, and more. Every cold lead gets re engaged. Every opportunity gets captured.
Your AI remembers every customer across every conversation. Names, preferences, past orders, budget, location. All extracted and stored automatically. When a customer comes back, they get a personalized response that makes them feel like they're talking to someone who actually knows them.
Invite your team with role based permissions. Admins, members, and viewers each see exactly what they need. Assign conversations, set availability, and configure max concurrent chats. Scale your operation without losing control over who does what.
Configure response delays from 0 to 10 seconds so replies feel natural, not robotic. Combined with dynamic tone adjustment and emotion aware responses, customers genuinely can't tell it's AI. That's not a feature. That's a competitive advantage.
Create keyword triggers that fire instant predefined responses. Pricing, hours, directions, policies. One keyword, instant answer. The questions your team answers 50 times a day are now handled in milliseconds, every time, perfectly.
Set response time targets and track SLA compliance per conversation. WhatsApp 24 hour window enforcement, STOP/START keyword handling, opt in/out audit trail, and full compliance logging. Built for businesses that take compliance seriously and need proof they're doing it right.
A dynamic 0-100 escalation risk score analyzes every conversation across six signal categories: customer value, emotional distress, business risk, security threats, compliance concerns, and operational failures. VIP clients, social engineering attempts, and emotional crises are detected and escalated automatically. No more keyword-only detection.
A top-level orchestration layer coordinates 14 specialized departments — sales, support, billing, scheduling, retention, and more. Each message is scored, routed to the best department, and enriched with department-specific context. Primary and secondary departments cooperate to deliver expert-level responses every time.
Generic chatbots can't do this. Manual support can't scale this. ConvoAI does both, better, at a fraction of the cost.
| Feature |
ConvoAI
|
Generic Chatbots |
Manual Support |
|---|---|---|---|
|
Official WhatsApp Cloud API
|
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|
Enterprise AI + Adaptive Intelligence Routing
|
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|
Built In CRM & Lead Scoring
|
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|
In Chat Appointment Booking
|
Partial | ||
|
Ecommerce & Shopify Integration
|
Partial | ||
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AI Funnels & Multistep Automation
|
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|
24/7 Availability, Zero Staff Cost
|
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Token Usage & Performance Analytics
|
Partial | ||
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Hallucination Prevention & KB Grounding
|
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|
Official Meta WhatsApp Cloud API
|
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|
Full REST API + Webhook Signatures
|
Partial |
Connect your WhatsApp number, upload your knowledge base, and watch ConvoAI capture leads, close sales, and handle support. Fully automated. 24/7.