What's New

Massive Training Library

Pre-trained on thousands of real-world conversations across customer service, sales, multilingual support, and more

Intelligent AI Routing

Every message is scored for complexity and automatically routed to the best AI model — fast responses for simple queries, advanced reasoning for complex ones

Real-Time Cloud Sync

All your data syncs automatically in real-time — every conversation, contact, and action mirrors to the cloud instantly

Custom AI Training

Train your AI on your own content — upload documents, past conversations, and business data to create a custom AI that speaks your brand

Smart Escalation Detection

Automatically detects urgency, sentiment, and complexity to route conversations to the right team member

Intelligent Department Routing

Messages are automatically routed to the right department — sales, support, billing, scheduling, and more

Improved Answer Accuracy

AI answers are now grounded in your knowledge base with multi-source verification for maximum accuracy

Enhanced Conversation Memory

Your AI remembers past conversations and customer preferences for personalized, context-aware responses

Shopify Integration

Orders, tracking, and support handled via WhatsApp

Agent Sandbox

Test and debug your agent in a live emulator

Real-time Notifications

Escalation alerts and in-app notification center

Automated Follow-ups

Schedule and track follow-up messages automatically

Visual Pipeline

Drag-and-drop deal stages with custom columns

Automated Follow-ups

Schedule and track follow-up messages automatically

Review Requests

Automatically request reviews from satisfied customers

Quote Requests

AI collects requirements and generates quote requests